Employment Opportunities


BMW SERVICE ADVISOR


BMW Kansas City South, proud member of Hendrick Automotive Group, is growing fast, and due to that growth, it is time to add more great talent to the team!

Hendrick Automotive Group provides a rare blend of outstanding leadership and a culture that is distinctively people-oriented. We offer you a professional working environment with continuous training, and performance excellence as a team member of the largest and most successful privately held retail automotive groups in the nation. We not only offer a career, but a lifetime of opportunity and the chance to be a part of a winning team!

See why Hendrick employees love being part of the team: https://youtu.be/u3HO8cvj9g4

What are we looking for? 

Rock star personality that sets itself apart in a crowded room
Humble and kind characteristics that allow you to do right by all people
Motivation to be performance driven in a race-car fast environment
Will to have fun at work, and be excited to face the day with your team
Need to work with all walks of life, and find enjoyment in helping find answers
What would you do? 

Go above and beyond to help our valued, outstanding customers
Determine, with Jedi like moves, what the customer needs are
Show passion and excitement for the brand and product
Drive sales performance and exceed goals like a boss
Desire to continue specialized and specific brand and product training
What you do you get in return?

Paid Medical Coverage
401(k) with Company match
Employee discounts on vehicle purchase, parts and service and more
Paid Time Off
Continued training and comprehensive recognition programs
Now what? 

Apply now for interview consideration!  
Get excited about this outstanding career opportunity!
BMW Kansas City South is located at 1200 West 104th Street, Kansas City, MO 64114 - Just off I-435 and State Line!

**Please no phone calls or in person submittals - All applications must be completed and submitted online. We will review your resume and be in contact with you should it fit our current needs. Thank you for your interest in Hendrick Automotive Group!
 

We Are an Equal Opportunity Employer and a Drug Free Workplace.

Hendrick Automotive Group is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

For more information regarding the EEOC, please visit http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf.

BMW CLIENT ADVISOR

Summary:

Sells new or used vehicles at a profit to the dealership, while ensuring customer satisfaction.   

Supervisory Responsibilities:

This job has no direct supervisory responsibilities.

Essential Duties and Responsibilities include the following:

Meets dealership sales goals.
Greets customer and determines make, type, and quality of vehicle desired.
Explains features and demonstrates operation of vehicle in showroom or on demonstration drive.
Suggests optional equipment for customer to purchase.
Computes and quotes sales price, including tax, trade-in allowance, and discount.
Completes paperwork accompanying vehicle sales, including but not limited to, preparing sales slip or sales contract.
Arranges for delivery and registration of vehicle.
Researches availability of models and optional equipment.
Engages in business development.
Addresses customer concerns.
Maintains CSI at or above Company standards
Maintains an organized, clean and safe work area
Participates in required training
Records all hours worked accurately in company timekeeping system    
Follows Safeguards rules and regulations.
Demonstrates the Company's Core Values
Complies with Company policies and procedures
Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Other duties as assigned
Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.

Desired Education:

o   GED

√   High School Diploma

o   Associate Degree

o   Bachelor Degree

o   Master Degree

o   Doctorate Degree

Field of Study/Work Experience:

o   Accounting

√   Automotive

o   Business

o   Human Resources

o   Information Technology

Desired Work Experience:

√   up to 3 years

o   3-5 years

o   5+ years

Education/Experience:

Prior sales and/or customer service experience desired.

Certificates and Licenses:

√   Valid Driver's License

o   Automobile Salesperson License

Computer Skills:

Intermediate knowledge of Microsoft Office products.  Intermediate ability to learn web applications for customer management.

Communication Skills:

Ability to understand and follow instructions. Ability to communicate effectively with customers and company personnel.

Attendance Requirements:

The position requires regular and predictable attendance.  Scheduled shifts may include evening hours, weekends, and holidays.

Physical Demands:

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; and sit.

Environment Demands:

Duties are performed throughout the premises, both indoors and outdoors and on customer test drives. Due to the nature of the position, may be exposed to various work environments and required to perform a variety of tasks. Heavy standing work. Work includes frequent movement around the company facilities and the outdoor car lot to interact with customers and other departments.

Verbal and Writing Ability:

Ability to read and comprehend instructions, correspondence, and memos.  Ability to effectively present information in one-on-one and small group situations to customers and other employees.

Math Ability:

Ability to add, subtract, multiply and divide.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions. Ability to deal with standardized situations. 

Core Values:

To perform the job successfully, an individual should demonstrate the following Core Values:

Servant Leadership

Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.

Teamwork through Trust & Respect

Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.

Integrity

Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.

Commitment to Customer Enthusiasm

Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.

Passion for Winning

Hendrick's tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.

Accountability at All Levels

Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.

Commitment to Continuous Improvement

Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.

This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee.  The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.  This job description is subject to revision at the discretion of the company.

Hendrick Automotive Group is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit https://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf.

BMW Technician/Mechanic


Looking for a new kind of Automotive Technician opportunity? Want to work in an air-conditioned, super clean service shop? Want to work somewhere you feel like you matter? Could you use 100 % Paid Medical, Tool Reimbursements and Paid Training? 

BMW of Kansas City South, proud member of Hendrick Automotive Group, is currently seeking an experienced Technician/Mechanic to join our team as the Internal Technician. We offer not only all of the above, but more. We treat you like family and give you every opportunity to become the most well trained, experienced Technicians around! 

Check out why our Technicians/Mechanics are excited to be part of the Hendrick Family: https://youtu.be/_swdSY-uMXY

What our Techs Do:

Examines customer vehicles and Identifies necessary vehicle repairs and maintenance.
Estimates cost of repairs and Performs vehicle repairs and maintenance.
Maintains CSI at or above Company standards as well as an organized, clean and safe work area
Participates in paid manufacturer training
Follows Safeguards rules and regulations and Demonstrates the Company's Core Values
Other duties as assigned
What you need:

Demonstrable mechanical skills and knowledge
Technical training or commensurate technical experience required
Valid Driver's License and Clean driving record
Basic Computer skills to utilize timekeeping system
Ability to communicate effectively with customers and company personnel
What you get in return:

100 % Paid Medical Benefits
Paid Company and Manufacturer Training
Competitive Rates with more than enough of hours to go around!
Company 401(k) Matching Program
Clean, air conditioned service shop
This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee.  The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.  This job description is subject to revision at the discretion of the company.

Hendrick Automotive Group is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

For more information regarding the EEOC, please visit http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf.

BMW Product Genius


Summary:  Responsible for introducing customers to their new cars and review the features of each vehicle.  Responsible for delivering vehicle to customer according to dealership and manufacturer guidelines.

Supervisory Responsibilities:  This job has no direct supervisory responsibilities.

Essential Duties and Responsibilities include the following:

Coordinates delivery with customer
Observes that the vehicle is detailed, full of fuel, has all requested accessories installed and is in delivery area ready for customer
Demonstrate Interior and Exterior vehicle features and personalize the delivery to the customer's needs
Communicate the benefits of owning the vehicle purchased as well as the dealership services and amenities
Explain warranties and all documents
Complete necessary customer registration according to manufacturer guidelines
Familiarize customer with Service department personnel and Service areas
Present keys and relevant documents to customer.
Works closely with department managers to ensure customer satisfaction
Maintains CSI at or above Company standards
Maintains an organized, clean and safe work area
Participates in required training
Records all hours worked accurately in company timekeeping system    
Follows Safeguards rules and regulations.
Demonstrates the Company's Core Values
Complies with Company policies and procedures
Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Other duties as assigned
Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.

Desired Education:

o   GED

√   High School Diploma

o   Associate Degree

o   Bachelor Degree

o   Master Degree

o   Doctorate Degree

Field of Study/Work Experience:

o   Accounting

√   Automotive

o   Business

o   Human Resources

o   Information Technology

Desired Work Experience:

√   up to 3 years

o   3-5 years

o   5+ years

Education/Experience:

Prior customer service experience in addition to strong technology and organizational skills.

Certificates and Licenses:

√   Valid Driver's License

o   Automobile Salesperson License

Computer Skills:

Intermediate knowledge of Microsoft Office Products.  Strong ability to understand and demonstrate technology to customers.

Communication Skills:

Ability to understand and follow instructions. Ability to communicate effectively with customers and company personnel.

Attendance Expectations:

The position requires regular and predictable attendance.  Scheduled shifts may include evening hours, weekends, and holidays.

Physical Demands:

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; and sit.

Environment Demands:

Duties are performed throughout the dealership but mainly in Sales showroom. Heavy standing work. Work includes frequent clerical and administrative responsibilities in addition to frequent contact and interaction with customers and dealership personnel.  Work includes movement around dealership facilities, indoors and outdoors.  Due to the nature of this position, employee may be exposed to various work environments.

Verbal and Writing Ability:

Ability to read and comprehend instructions, correspondence, and memos.  Ability to effectively present information in one-on-one and small group situations to customers and other employees.

Math Ability:

Ability to add, subtract, multiply and divide.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions. Ability to deal with standardized situations.

Core Values:

To perform the job successfully, an individual should demonstrate the following Core Values:

Servant Leadership

Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.

Teamwork through Trust & Respect

Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.

Integrity

Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.

Commitment to Customer Enthusiasm

Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.

Passion for Winning

Hendrick's tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.

Accountability at All Levels

Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.

Commitment to Continuous Improvement

Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.

This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee.  The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.  This job description is subject to revision at the discretion of the company.

Hendrick Automotive Group is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit https://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf.

Guest Services Agent

Essential Duties and Responsibilities include the following. Other duties may be assigned.
Performs opening and closing Guest Services procedures.
Manages the desk log, phone up log, loaner agreement log, dealer plate log, and gas card log.
Tracks and filters all incoming calls and takes messages.
Communicates effectively with Guest Services Manager and Greeters.
Reconciles/updates data entry with dealership software.
Produces Daily Reports: Daily Update (1, 5, Close), Performance Metric (core Guests Services reports).
Walks around the showroom hourly to offer refreshments to guests.
Provides a warm, positive and happy environment for Guests, their children and fellow teammates.
Helps maintain a clean and comfortable environment (monitor facility)


Sales Manager

Summary:  Responsible for leading the Sales Department.  The Sales Manager is responsible for operations, sales performance results, employee supervision, and customer satisfaction in the Sales Department.
Supervisory Responsibilities:  This job has direct supervisory responsibilities.
Essential Duties and Responsibilities include the following:
Responsible for improving sales and operations.
Works with upper management and Human Resources to make hiring and discipline decisions.
Assists sales team with processing or completing sales.
Trains and supervises sales team.
Develops promotions to motivate sales team.
Sets schedules for sales team.
Oversees department inventory.
Interacts with customers to ensure customer satisfaction.
Responsible for sale price & trade-in vehicle appraisal decisions.
Ensures proper reporting of sales to manufacturer(s).
Has working knowledge of factory(s) incentive programs.
Attends required manager meetings.
Maintains effective employee relations.
Maintains CSI at or above Company standards
Maintains an organized, clean and safe work area
Participates in required training
Records all hours worked accurately in company timekeeping system     
Follows Safeguards rules and regulations.
Demonstrates the Company's Core Values
Complies with Company policies and procedures
Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Other duties as assigned
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.
Desired Education:
o   GED
o   High School Diploma
√   Associate Degree
o   Bachelor Degree
o   Master Degree
o   Doctorate Degree
Field of Study/Work Experience:
o   Accounting
√   Automotive
o   Business
o   Human Resources
o   Information Technology
Desired Work Experience:
o   up to 3 years
o   3-5 years
√   5+ years
Education/Experience:
Excellent sales skills, prior supervisory experience preferred. Working knowledge of automotive sales industry.
Certificates and Licenses:
√   Valid Driver's License
o   Automobile Salesperson License
Computer Skills:
Intermediate skills in Microsoft Office products.  Intermediate ability and knowledge of Dealership Management System and web based applications.
Communication Skills:
Ability to understand and follow instructions. Ability to communicate effectively with customers and company
personnel.
Attendance Expectations:
The position requires regular and predictable attendance.  Scheduled shifts may include evening hours, weekends, and holidays.
Physical Demands:
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; and sit.
Environment Demands:
Duties are performed throughout the premises, both indoors and outdoors and on customer test drives. Due to the nature of the position, employee may be exposed to various work environments and required to perform a variety of tasks. Work includes frequent movement around the company facilities and the outdoor car lot to interact with customers and other departments.
Verbal and Writing Ability:
Ability to read and comprehend instructions, correspondence, and memos.  Ability to effectively present information in one-on-one and small group situations to customers and other employees.
Math Ability:
Ability to add, subtract, multiply and divide.
Reasoning Ability:
Ability to apply common sense understanding to carry out instructions.
Core Values:
To perform the job successfully, an individual should demonstrate the following Core Values:
Servant Leadership
Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.
Teamwork through Trust & Respect
Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.
Integrity
Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.
Commitment to Customer Enthusiasm
Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.
Passion for Winning
Hendrick's tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.
Accountability at All Levels
Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.
Commitment to Continuous Improvement
Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.
This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee.  The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.  This job description is subject to revision at the discretion of the company.

Hours

  • Monday 9:00AM - 7:00PM
  • Tuesday 9:00AM - 7:00PM
  • Wednesday 9:00AM - 7:00PM
  • Thursday 9:00AM - 7:00PM
  • Friday 9:00AM - 7:00PM
  • Saturday 9:00AM - 6:00PM
  • Sunday Closed

Location

BMW of Kansas City South

1200 W. 104th St
Directions Kansas City, MO 64114

  • Sales: (855) 781-7066
  • Service: (855) 781-0005
  • Parts: 8167592504